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Shipping and Insurance

International Shipping

The customer is responsible for all tariff and customs fees. All international orders are shipped FOB WebND Greenville SC. This means all international orders are shipped at the customers cost and responsibility.  WebND assumes no responsibility for the delivery of any product once it is picked up by the Postal Service or Freight Carrier. 

Any damage to International packages or lost International packages are the sole responsibility of customer. No refunds will be issued for lost or damaged packages. 

If you refuse a shipment without prior return authorization no refund will be given. 

Shipping Insurance

We ship to you at the actual cost of the shipping fee, there is no mark up. We want to save everyone money. However we cannot also pay to insure orders. Orders under $500.00 are not insured and are your responsibility if they are lost or damaged. 

We can insure the shipment for you at the actual insurance cost. This way if the shipment is damaged or lost we can ship a new order to you when you file a claim. Please let us know if would like for us to insure your shipment. You will be charged for the cost of the insurance.

All international orders and orders over $500.00 are insured and the cost is charged to the customer at time of order.